FREQUENTLY ASKED QUESTIONS

If you have any questions about the application process or any of the ways AC Credit Services can help you get financing for a new HVAC system, please check these Frequently Asked Questions. If you’re still having trouble, please feel free to contact us.

Who can apply for credit with AC Credit, Inc.?

AC Credit, Inc. offers credit to Texas property owners for air conditioning and heating equipment through our list of certified dealers.

Why finance with AC Credit?

The AC Credit finance process is fast, competitive, and features offers specifically designed for Texas property owners.

Who do I contact for general questions concerning AC Credit Inc.?

You can contact an AC Credit, Inc. customer service representative at 806-687-8175 or click the button below to submit questions by e-mail.

CONTACT US

How do I apply?

You can either apply online, or fill out an application through your certified dealer. In order to qualify for financing with AC Credit, Inc., the applicant(s) must be listed as the property owner(s) in the county records.

How long does it take to process my credit application?

Once your application is submitted a decision will be made the same day.

What do I do after I have been approved?

You will discuss equipment and installation details with your certified installing dealer. We will provide your certified installing dealer with the necessary contracts for your signature(s).

When is my payment due?

Your first payment is due one month after the install date. This date is listed in the Truth in Lending Disclosures box on your contract. You will receive an invoice by mail each month as a reminder of this payment.

What payment options does AC Credit offer?

1. ACH Payments – You can setup monthly recurring or one time payments from your checking or saving account. Just click the button below to complete the payment form.

ACH PAYMENT FORM

2. By postal mail- Send payments to:
AC Credit, Inc.
P.O. Box 65056
Lubbock, TX 79464

How can I find out my remaining balance on my AC Credit, Inc. account?

Your remaining principal balance will be displayed on your monthly invoice. For a payoff quote, please contact an AC Credit, Inc. customer service representative at 806-687-8175 or click the button below to e-mail your request.

CONTACT US

HAVE A QUESTION?

CALL US! 806-687-8175

Or Click Here to Email Us

CONTACT US

WE’RE HAPPY TO ANSWER QUESTIONS ANYTIME. IF YOU’D LIKE TO SEND US A QUICK EMAIL, JUST FILL OUT THE FORM BELOW. WE’LL BE IN TOUCH AS SOON AS POSSIBLE. THANK YOU FOR YOUR INTEREST IN AC CREDIT.




AC CREDIT, INC.

P.O. BOX 65056
LUBBOCK, TX 79464

(806) 687-8175